Privacy Policy
Last Updated: 2026
Chenciba.com ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at chenciba.com (the "Site"), including all related content, functionality, and services offered through our affiliate platform for Bk8 and related gambling products.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, telephone number, and other contact details you voluntarily provide when registering, contacting us, or subscribing to our services.
- Technical Information: IP address, browser type, operating system, referring URLs, and device identifiers.
- Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to recognize you and enhance your experience.
- Usage Data: Information about your interactions with our Site, including pages visited, time spent, clicks, and referral sources.
- Affiliate Tracking Data: Information related to affiliate commissions, referrals, and conversion tracking.
How We Use Information
We use collected information for the following purposes:
- Conducting analytics to understand user behavior and optimize Site performance.
- Tracking affiliate referrals and calculating commissions.
- Improving, maintaining, and enhancing the Site and user experience.
- Responding to your inquiries and providing customer support.
- Sending promotional emails, newsletters, and marketing communications (with your consent).
- Complying with legal obligations and preventing fraudulent activity.
- Personalizing content and advertising based on your preferences.
Cookie Policy
Our Site uses cookies and similar tracking technologies:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Help us understand user behavior and improve our Site.
- Affiliate Tracking Cookies: Used to track referrals and commissions.
- Marketing Cookies: Enable personalized advertising and retargeting.
You may opt-out of non-essential cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking essential cookies may impair Site functionality.
Third-Party Links
Our Site contains links to third-party websites, including Bk8 and other online casinos and gambling affiliates. We are not responsible for the privacy practices, policies, or content of these external sites. We recommend reviewing their respective privacy policies before providing any personal information. Your use of third-party sites is at your own risk and subject to their terms and conditions.
Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- Right to Access: Request a copy of your personal information.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your data (subject to legal exceptions).
- Right to Opt-Out: Unsubscribe from marketing communications at any time.
- Right to Data Portability: Request your data in a portable format.
To exercise any of these rights, please contact us using the details provided below.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Affiliate tracking data is retained according to industry standards and applicable law. You may request deletion of your data at any time, subject to legal and contractual retention requirements.
Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:
Email: [email protected]
We will respond to your inquiry within 30 days or as required by applicable law.
Disclaimer: This website is an affiliate platform for gambling and betting services. Users must be of legal age in their jurisdiction to participate in gambling activities. We do not endorse illegal gambling and comply with all applicable laws in Malaysia and other relevant jurisdictions.